At MGP88, gaming is only truly enjoyable when it's done responsibly. We provide a range of tools, resources, and support to help every Malaysian player maintain a healthy balance between entertainment and everyday life.
At MGP88, we believe online gaming should be an enjoyable form of entertainment — not a burden. Just as you might watch a Malaysia Super League or EPL match with friends for fun, casino games and slots at MGP88 should bring you joy, not stress.
That's why we invest in a comprehensive responsible gaming programme. Every tool, guide, and resource we provide is designed to help Malaysian players stay in control of their gaming habits — so the experience remains positive and enjoyable for everyone.
We understand that a small number of players may struggle to control their betting habits. For them, MGP88 is always ready with tools, support, and options to take a break or limit their gaming activity.
Age Requirement: MGP88 only allows individuals aged 18 and above to register and play. We carry out strict age verification during the KYC process to ensure no underage players can access our platform.
We provide clear information on gambling risks and how to play safely to all MGP88 members.
Set deposit limits, loss limits, session time limits, and self-exclusion options directly from your account.
Our system monitors betting patterns and will reach out to players who show signs of problem gambling.
Our support team is trained to assist players who need guidance or emotional support, without any judgement.
We work with mental health organisations in Malaysia to ensure players can access professional help when needed.
Each of these tools is designed to give you full control over your gaming experience at MGP88.
Set the maximum amount you wish to deposit into your MGP88 account over a daily, weekly, or monthly period. Once the limit is reached, our system will automatically block any additional deposits until the next limit period begins. This helps you stay within the budget you set for yourself.
With the loss limit feature, you can set a maximum amount you're willing to lose in a single session or over a set period. Once the limit is reached, your account will be temporarily blocked from placing further bets — protecting you from unplanned losses.
Set a time limit for each of your gaming sessions. MGP88 will send you a reminder when you are approaching the limit, and automatically end your session once time is up. This feature helps ensure you don't spend too long in front of the screen or neglect your daily responsibilities.
Need a short break? Use the temporary break feature to block access to your account for 24 hours, 48 hours, a week, or a month. During the break period, you will not receive any promotions or marketing communications from MGP88 until the period ends.
The self-exclusion option lets you block access to your MGP88 account for an extended period — from 6 months to permanently. This is designed for players who are serious about stopping altogether. Once self-exclusion is activated, it cannot be reversed until the specified period has ended.
Access a full record of all your gaming activity, deposits, and withdrawals at MGP88. Reviewing your betting patterns objectively helps you make smarter decisions. Activity reports are available in an easy-to-read format directly from your account dashboard.
Problem gambling rarely appears out of nowhere — it typically develops gradually over time. Recognising the early warning signs is the most important first step. Here are some indicators to watch out for:
You keep playing to "break even" even after significant losses. This is the most common and dangerous warning sign.
You hide your gambling activity or the amount of money you spend from family members or friends.
You use money that should go towards bills, rent, or daily necessities to gamble.
You've repeatedly tried to cut back or stop gambling but haven't been able to, despite your best intentions.
You gamble to escape problems, relieve stress, or cope with feelings of sadness and anxiety.
Answer the following questions honestly. If you answer "Yes" to 3 or more questions, we encourage you to reach out to the MGP88 support team or seek professional help.
If you answered "Yes" to 3 or more of the questions above, please contact us at support@mgp88.my or use our 24/7 live chat. You don't have to face this alone.
All responsible gaming tools are accessible directly from your account — simple, fast, and with no need to contact customer support.
After logging in to your MGP88 account, click the profile icon in the top right corner, then select "Account Settings" from the dropdown menu that appears.
On the Account Settings page, look for the tab labelled "Responsible Gaming" or "Self-Control". This is where all control tools are available in one place.
Select the type of limit you'd like to set — whether a deposit limit, loss limit, or session time limit. Enter a value that suits your budget and needs.
Click "Save" and your limits will take effect immediately. For stricter limits such as self-exclusion, email or SMS verification will be required for added security.
All self-control tools are fully accessible from your smartphone — whether you use Touch 'n Go, GrabPay, or another deposit method, managing your limits is always right at your fingertips.
If you have difficulty activating the control tools or need immediate assistance, the MGP88 support team is available to help via live chat or email at support@mgp88.my at any time.